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Opening Hours

Monday – Friday
08:00am – 5:30pm

Saturday, Sunday & Public Holidays
8.30am – 12 noon Emergency Clinic only

Contact Info

Appointments can be an ‘in person’ consultation or a phone consultation. The costs are the same and the usual length of both types of appointment is 15 minutes.

For a phone consultation, the doctor will phone you at the agreed time.  If the doctor requests to see you in person on the same day as a phone consultation, you will not be charged twice.

Please do not come in to the building if you are experiencing cold or flu symptoms. Phone Reception who will make necessary arrangements.

Book an appointment via Reception on 07 5490 411

Our receptionists are on duty from 8:00 am to 5:30 pm (Mon – Fri) to make your appointments. Weekend appointments are for emergencies only and can only be booked on the day.

When you phone, it helps if you tell us which Doctor you are registered under and a general description of what you need the appointment for (e.g. maternity, check up, insurance medical, sore throat). This allows us to schedule longer appointments if required.
Longer appointments and some procedures that use additional materials will incur additional charges. Please ask for an estimate.

Book an appointment via MyIndici

If you are a member of MyIndici please log in  to make an appointment with your registered GP
If you are interested in registering for MyIndici please click here  for more information

Did Not Attend (DNA) Charges

As a practice we understand that life can be unpredictable and that due to this you may not be able to attend your booked appointments with us.  However, with our appointments booking out well in advance, missed appointments often mean that another patient misses the opportunity to be seen by their clinician earlier.

For this reason, as of Monday 2 November 26, a DNA (Did Not Attend) fee will be charged for missed appointments. What does this mean for you?

  • If you do not attend your appointment or cancel your appointment less than 2 hours before your appointment time, you will be charged a DNA fee.
  • The DNA fee incurred will be for the cost of the service booked i.e. if you missed a standard 15-minute GP appointment you will be charged for a standard GP appointment. If you missed a drivers licence or skin surgery appointment, you will be charged the cost of these services.

After Hours Telephone Service

For After Hours medical advice we now use Ka Ora

If you are:

  • feeling unwell – but not sure whether you need to see a doctor
  • needing some urgent advice about a family member or friend who’s sick
  • on holiday and want to know where the nearest doctor or pharmacy is

In a life threatening emergency it is still best to phone for an ambulance on 111